Customer Service Associate: Home Improvement & Flexible Hours

Lowe's Home Centers, LLC; Lansdale (Montgomery County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Lansdale to help customers find the right products and services for their home improvement needs. You will welcome customers, answer questions, and ensure a positive shopping experience throughout the day.

Responsibilities include assisting with locating merchandise, stocking, processing orders and deliveries, and supporting other store areas as needed. The role emphasizes flexibility and customer-first service in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's is seeking a Customer Service Associate in Lansdale to help customers find the right products and services for their home improvement needs. You will welcome customers, answer questions, and ensure a positive shopping experience throughout the day.

Responsibilities include assisting with locating merchandise, stocking, processing orders and deliveries, and supporting other store areas as needed. The role emphasizes flexibility and customer-first service in a dynamic retail environment.