Customer Service & Home Improvement Specialist (Part‑Time)

Lowe's; Altoona (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's in Altoona, PA is seeking a Customer Service Associate to welcome shoppers and help them locate products and complete purchases. You will listen to customer needs, answer questions, and provide friendly, efficient service throughout your shift.

Responsibilities include assisting with merchandise placement, processing orders and returns, and supporting store teams to ensure a great customer experience. Prior retail exposure is helpful; bilingual skills are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic math and literacy

Mobility & stamina

Lifting up to 25 lbs

Job description

Lowe's in Altoona, PA is seeking a Customer Service Associate to welcome shoppers and help them locate products and complete purchases. You will listen to customer needs, answer questions, and provide friendly, efficient service throughout your shift.

Responsibilities include assisting with merchandise placement, processing orders and returns, and supporting store teams to ensure a great customer experience. Prior retail exposure is helpful; bilingual skills are a plus.