Customer Service Associate — Home Improvement

Lowe's; Town of Herkimer (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to help customers with home improvement needs and ensure a smooth shopping experience. You will greet customers, locate products, stock shelves, process orders, and assist in multiple departments as needed.

Strong communication and basic tech use are important. Benefits include health insurance options, tuition assistance, a company match 401(k), an associate discount, and opportunities to learn trade skills through Track to the

Qualifications

• Basic computer use and data entry skills.
• Familiarity with smartphones and tablets in a retail setting.
• Ability to perform basic math and operate in a fast-paced environment.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-functionally train in other store areas to improve service.
• Prepare department merchandise based on customer needs (e.g., tint paint, cut pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Reading/writing/arithmetic

Customer service

Physical stamina

Tools

Smart devices (smartphones/tablets)

Job description

Lowe's is seeking a Customer Service Associate in the United States to help customers with home improvement needs and ensure a smooth shopping experience. You will greet customers, locate products, stock shelves, process orders, and assist in multiple departments as needed.

Strong communication and basic tech use are important. Benefits include health insurance options, tuition assistance, a company match 401(k), an associate discount, and opportunities to learn trade skills through Track to the