Customer Service Associate - Home Improvement

Lowe's Companies, Inc.; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee  

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Cincinnati, OH. You will greet customers, help them locate products, answer questions, and ensure a smooth checkout experience in a fast-paced home improvement environment.

This part-time role emphasizes friendly, knowledgeable service, ability to lift up to 25 lbs, and adaptability across departments to meet customer needs. A varied schedule includes weekends and holidays.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail tech familiarity

Physical stamina

Basic math

Bi-lingual (preferred)

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate in Cincinnati, OH. You will greet customers, help them locate products, answer questions, and ensure a smooth checkout experience in a fast-paced home improvement environment.

This part-time role emphasizes friendly, knowledgeable service, ability to lift up to 25 lbs, and adaptability across departments to meet customer needs. A varied schedule includes weekends and holidays.