Customer Service Associate — Hardware, Paint & Home Solutions

Ace Hardware; Canyon Lake (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

Ace Hardware in Canyon Lake, Texas is seeking a Customer Service I to assist customers across departments and support sales with a friendly, attentive approach. The role requires basic knowledge of hardware and related products, plus proficiency with store computer software and Epicor.

The position involves light to moderate lifting, some cashier duties, inventory awareness, and ensuring accurate pricing and signage.

Qualifications

• Basic knowledge of hardware, electrical, plumbing and paint.
• Proficiency in basic computer software for Epicor, storewide in our retail environment.
• Must be able to lift up to 95 lbs.

Responsibilities

• Assist customers with sales and service within all departments.
• Proficient as a backup cashier as needed.
• Knowledge of inventory and pricing structure.
• Print bin tags and maintain signage as needed.
• Proficient in stocking and fronting merchandise per guidelines.
• Proficient with equipment, products and assisting customers/staff in lumber and paint departments.
• Respond to customer service calls as directed.

Skills

Basic computer skills

Customer service

Problem solving

Physical ability

Epicor software

Tools

Epicor

Job description

Ace Hardware in Canyon Lake, Texas is seeking a Customer Service I to assist customers across departments and support sales with a friendly, attentive approach. The role requires basic knowledge of hardware and related products, plus proficiency with store computer software and Epicor.

The position involves light to moderate lifting, some cashier duties, inventory awareness, and ensuring accurate pricing and signage.