Customer Service Associate | Growth & Training

Ccffamilyofbrands; Lancaster (CA); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Educational reimbursement

401(k) match program

Life and AD&D insurance

Discount marketplace

Job summary

Speedy Cash in Lancaster, CA seeks a Customer Service Representative to assist community members with financial solutions, process transactions, and deliver friendly in-store experiences. You’ll join a high‑performance team and receive hands‑on training and development to grow with the brand.

The role requires reliable full‑time attendance, strong communication, data entry accuracy, and the ability to handle POS tasks and customer inquiries with professionalism.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with POS systems and Microsoft Office applications.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in the POS system with precision.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments.

Skills

Customer service

Communication

Attention to detail

Data entry

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Lancaster, CA seeks a Customer Service Representative to assist community members with financial solutions, process transactions, and deliver friendly in-store experiences. You’ll join a high‑performance team and receive hands‑on training and development to grow with the brand.

The role requires reliable full‑time attendance, strong communication, data entry accuracy, and the ability to handle POS tasks and customer inquiries with professionalism.