Customer Service Associate: Front-End & Merchandising

Dollar Tree, Inc.; Elkins (WV); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Elkins, WV seeks a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle cash registers and front-end duties as needed.

The role emphasizes a clean, welcoming environment and high standards of customer service, with opportunities to contribute to inventory, stocking, and store cleanliness while maintaining a safe, friendly atmosphere.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform repetitive movements with or without accommodation.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• High integrity and basic math for cash handling.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, bathrooms, floors, and areas.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions at the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Problem Solving

Organization

Education

High School Diploma

Tools

POS System

Job description

Dollar Tree, Inc. in Elkins, WV seeks a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle cash registers and front-end duties as needed.

The role emphasizes a clean, welcoming environment and high standards of customer service, with opportunities to contribute to inventory, stocking, and store cleanliness while maintaining a safe, friendly atmosphere.