Customer Service Associate — Flexible Hours, Tuition & 401(k)

Lowe's Companies, Inc.; Stafford (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company match 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Stafford, VA. You will welcome customers, help them find products, and ensure their needs are met with friendly, professional service.

The role involves assisting across departments, stocking, processing orders, and possibly training in other areas to deliver exceptional customer care. Strong basic math and computer use are expected.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic skills

Responsibilities

• Welcome customers to Lowe’s, deliver friendly and professional service
• Assist customers with locating and handling merchandise
• Down stock merchandise and replenish shelves
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Basic math

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Stafford, VA. You will welcome customers, help them find products, and ensure their needs are met with friendly, professional service.

The role involves assisting across departments, stocking, processing orders, and possibly training in other areas to deliver exceptional customer care. Strong basic math and computer use are expected.