Customer Service Associate - Flexible Hours + Tuition Aid

Lowe's Companies, Inc.; Albuquerque (NM); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll engage with shoppers, answer questions, and ensure a smooth checkout experience across departments.

Daily duties include locating merchandise, restocking, processing orders, and collaborating with teammates to deliver excellent service. A track to the trades program and tuition support enhance growth opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Computer use

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll engage with shoppers, answer questions, and ensure a smooth checkout experience across departments.

Daily duties include locating merchandise, restocking, processing orders, and collaborating with teammates to deliver excellent service. A track to the trades program and tuition support enhance growth opportunities.