Customer Service Associate — Flexible Hours & Growth

Lowe's Home Centers, LLC; Mantua Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) plan

Associate discount

Stock Purchase Program

Job summary

Lowe’s is hiring a Customer Service Associate in Mantua Township, NJ. You will welcome customers, help them find products, and ensure their needs are met across departments, with tasks ranging from assisting with merchandise to processing orders and deliveries.

The role emphasizes friendly customer service, teamwork, and flexibility in daily duties, with opportunities to cross-train and grow within the store’s various departments. Benefits and a discount program are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Reading and arithmetic

Physical stamina

Lifting 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate in Mantua Township, NJ. You will welcome customers, help them find products, and ensure their needs are met across departments, with tasks ranging from assisting with merchandise to processing orders and deliveries.

The role emphasizes friendly customer service, teamwork, and flexibility in daily duties, with opportunities to cross-train and grow within the store’s various departments. Benefits and a discount program are available.