Customer Service Associate — Flexible Hours & Benefits

Lowe's Companies, Inc.; Springfield (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with match

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. in Springfield, IL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will assist with locating merchandise, processing orders, stocking shelves, and providing friendly, knowledgeable service across departments.

This role emphasizes teamwork and customer satisfaction in a busy retail environment. Part-time hours with flexible schedules; health benefits and a 401(k) plan available to eligible

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities
• Minimally lift 25lbs unassisted or over 25lbs with accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to enhance service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Retail technology

Tools

POS systems

Mobile devices

Job description

Lowe's Companies, Inc. in Springfield, IL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will assist with locating merchandise, processing orders, stocking shelves, and providing friendly, knowledgeable service across departments.

This role emphasizes teamwork and customer satisfaction in a busy retail environment. Part-time hours with flexible schedules; health benefits and a 401(k) plan available to eligible