Customer Service Associate: Fast-Paced Retail & Food Service

Wawa, Inc; Scranton (Lackawanna County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

ESOP

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, helpful attitude. You will prepare breakfast items, built-to-order sandwiches, beverages, and pizzas, while keeping the coffee station clean and organized.

You will operate the register, handle payments, activate fuel and gift cards, assist with lottery and age verification, and ensure shelves are well-stocked and inviting. A team-oriented environment and flexible scheduling are emphasized.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items and keep stations clean and organized.
• Operate the cash register, handle payments, and assist with fuel, gift cards, and age-restricted products.
• Keep stores stocked, clean, and safe by following policies and procedures.
• Complete store housekeeping duties (dusting, sweeping, mopping, trash, etc.).

Skills

Great communication skills

Customer service orientation

Multitasking

Reliability

16+ years old

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, helpful attitude. You will prepare breakfast items, built-to-order sandwiches, beverages, and pizzas, while keeping the coffee station clean and organized.

You will operate the register, handle payments, activate fuel and gift cards, assist with lottery and age verification, and ensure shelves are well-stocked and inviting. A team-oriented environment and flexible scheduling are emphasized.