Customer Service Associate - Fast-Paced Food & Retail

Wawa, Inc.; Fallsington (Bucks County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers with the friendly efficiency that defines the brand. You will be the face of Wawa, helping customers find exactly what they need and ensuring a positive shopping experience.

Responsibilities include food preparation, register operations, fueling, stock maintenance, and maintaining a clean, safe store. This role emphasizes teamwork, reliability, and excellent communication to support fast-paced customer service.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items, build-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Follow all policies to keep stores clean and safe.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Customer service

Communication

Multitasking

Teamwork

Reliability

Job description

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers with the friendly efficiency that defines the brand. You will be the face of Wawa, helping customers find exactly what they need and ensuring a positive shopping experience.

Responsibilities include food preparation, register operations, fueling, stock maintenance, and maintaining a clean, safe store. This role emphasizes teamwork, reliability, and excellent communication to support fast-paced customer service.