Customer Experience Associate - Fast-Paced Retail

wawa; Ruther Glen (VA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Job summary

Wawa is seeking a Customer Service Associate (CSA) to greet customers, serve items, and help keep the store welcoming. You will prepare breakfast items, build-to-order sandwiches, and beverages, while ensuring coffee stations stay clean and organized.

This role covers cash handling, fuel/gift card activation, and ID checks for age-restricted products. It offers competitive hourly pay and robust benefits as part of the Wawa team.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items and keep coffee station clean and organized.
• Operate the cash register, handle payments, and assist with lottery and ID verification.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Maintain cleanliness by following policies and completing housekeeping duties.

Skills

Customer service

Communication

Teamwork

16+ eligibility

Job description

Wawa is seeking a Customer Service Associate (CSA) to greet customers, serve items, and help keep the store welcoming. You will prepare breakfast items, build-to-order sandwiches, and beverages, while ensuring coffee stations stay clean and organized.

This role covers cash handling, fuel/gift card activation, and ID checks for age-restricted products. It offers competitive hourly pay and robust benefits as part of the Wawa team.