Customer Service Associate — Day Shift (Flexible)

Lowe's; City of Glens Falls (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in New York to warmly welcome customers, guide them to the right products, and ensure a smooth shopping experience. You’ll engage with customers throughout the day, answer questions, and help with locating merchandise and basic checkout tasks.

This part-time role offers growth opportunities, bilingual support, and access to benefits including health insurance options, tuition assistance, a 401(k) with company match, an Employee Stock Purchase

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology familiarity

Bilingual (preferred)

Tools

Smartphones/Tablets

Job description

Lowe’s is seeking a Customer Service Associate in New York to warmly welcome customers, guide them to the right products, and ensure a smooth shopping experience. You’ll engage with customers throughout the day, answer questions, and help with locating merchandise and basic checkout tasks.

This part-time role offers growth opportunities, bilingual support, and access to benefits including health insurance options, tuition assistance, a 401(k) with company match, an Employee Stock Purchase