Customer Service Associate - Circa

WHSmith; Las Vegas (NV); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical/Dental/Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Employee Discount

Job summary

WHSmith in Las Vegas, NV is seeking a part-time Customer Service Associate to join our field team. The role focuses on delivering excellent customer service, driving sales, and keeping the store neat and stocked. Weekend availability is required, with pay around $15 per hour.

As a CSA, you will greet customers, assist with product selection, and maintain displays. Prior retail experience and English fluency are preferred; multiple shifts may be available to fit the schedule.

Qualifications

• 1 year+ retail sales and/or cash handling experience.
• Excellent communication and people skills.
• Ability to multitask and problem solve.
• Fluency in English is required for training and customer interactions.

Responsibilities

• Handles each customer in a courteous and gracious manner.
• Maximize sales by achieving add-on sales and recommendations.
• Knowledge of the store’s stock; stock varies by store location.
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Assists with inventory and receiving of merchandise.
• Replenish backstock to maintain appropriate levels of merchandise on the floor.
• Markdown merchandise as needed.
• CSA’s may be designated as a Keyholder – Keyholders are trained to close the store.
• Other duties may be assigned.

Skills

Excellent communication

People skills

Multitasking

Cash handling

Job description

Job Title

Customer Service Associate - Circa

Location

Las Vegas - Las Vegas, NV 89119 US (Primary)

Job Type

Part-time

Category

Customer Service

Job Description

Join ourField Teamand help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

TheCustomer Service Associatewill provide excellent service to customers in a timely, courteous, and friendly fashion.

Schedule

Schedule: Weekend availability required

Pay:$15

About Us

WHSmithis a leading global travel retailer with over 1,700 stores across 30 countries worldwide.WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with company match
• Employee Discount

Job Responsibilities

• Handles each customer in a courteous and gracious manner
• Maximize sales by achieving add-on sales and recommendations
• Knowledge of the store’s stock; stock varies by store location
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Assists with inventory and receiving of merchandise
• Replenish backstock to maintain appropriate levels of merchandise on the floor
• Markdown merchandise as needed.
• CSA’s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store
• Other duties may be assigned

Job Requirements

• 1 year + retail sales and/or cash handling experience
• Excellent communication and people skills
• Ability to multitask and problem solve
• TAM Card may be required depending upon location
• Additional Security clearance may be required depending upon location
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to assist customers
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Use of fine motor hand functions
• Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.