Customer Service Associate, Center Township

ARDEX Americas; State College (Centre County); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

ARDEX Americas is hiring a Customer Service Associate for our corporate headquarters in Center Township, PA. You will respond to inquiries, process orders, and coordinate with Sales, Operations, Logistics, and Finance to support customers across the U.S., Canada, and Latin America.

This entry-level role emphasizes a positive attitude, quick learning, strong communication, and reliability in a fast-paced, team-oriented environment.

Competenze

• Minimum education: high school diploma or equivalent.
• Ability to learn quickly and adapt in a fast-paced environment.
• Willingness to interact professionally with customers and colleagues.

Mansioni

• Respond to customer inquiries promptly and professionally.
• Process customer orders and assist with invoices.
• Coordinate with Sales, Operations, Logistics, and Finance teams.
• Help track shipments and resolve delivery questions.
• Support relationships with customers across the U.S., Canada, and Latin America.

Conoscenze

Customer service

Administrative experience

Retail experience

Hospitality experience

Office experience

Communication skills

Attention to detail

Problem solving

Customer focus

Formazione

High School Diploma

Strumenti

Microsoft Office

Email

Descrizione del lavoro

Solve Problems. Make an Impact.

ARDEX Americas ( part of the global ARDEX Group, has been setting the standard in high-performance building solutions for more than 75 years. You'll find ARDEX products in the construction of PPG Paints Area, Pittsburgh International Airport, the Google offices in Bakery Square, and the UPMC Medical Tower, Oakland.ARDEX is immediately hiring for a

CUSTOMER SERVICE ASSOCIATE

to join our team at our corporate headquarters located at 400 Ardex Park Drive, Center Township, PA 15001.

We are seeking a motivated and enthusiastic individual who enjoys helping customers and learning new skills in a fast-paced, team-oriented environment. Whether you are building on your customer service experience or looking to start a professional office career, this role offers an excellent opportunity to learn, grow, and make a meaningful impact

What You’ll Do

• Respond to customer inquiries promptly and professionally.
• Process customer orders and assist with invoices.
• Coordinate with Sales, Operations, Logistics, and Finance teams.
• Help track shipments and resolve delivery questions.
• Support relationships with our customers across the U.S., Canada, and Latin America.

Keyword: customer Support RepresentativeRequired Experience:

What You’ll Bring

• Previous customer service, administrative, retail, hospitality, or office experience is helpful, but not required.
• A positive attitude, strong willingness to learn, and a customer-focused mindset.
• Basic computer skills, including Microsoft Office, email, and general technology proficiency.
• Strong communication skills and the confidence to interact professionally with customers and colleagues.
• Excellent attention to detail and the ability to stay organized in a fast-paced environment.
• Reliability, accountability, and a strong work ethic.
• The ability to solve problems, ask questions, and take initiative when needed.
• A desire to build a long-term career and grow professionally

Requirements

• Minimum completed High School Diploma
• Must reside in a commutable distance to office location (not accessible via public transportation)

From: ARDEX Americas