Customer Service Associate — $20/hr, No Sundays, Benefits

S&G Carpet and More; West Sacramento (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training provided

Medical, vision, dental, and 401K

Never work Sundays

Job summary

S&G Carpet in West Sacramento, CA is seeking a friendly Customer Service Representative. This entry-level, full-time role involves assisting customers in person and over the phone, handling inquiries about products and installations, and ensuring a world-class service experience.

We offer training, benefits (medical, vision, dental, 401K), and a schedule that avoids Sundays; starting pay is $20 per hour with room to grow in a stable, team-oriented environment.

Qualifications

• Entry-level position with on-site training provided.
• Ability to engage with customers in person and over the phone.
• Need for a positive, energetic attitude and strong communication.

Responsibilities

• Assist customers who call or email our Customer Service team with install or product-related questions.
• Monitor product delivery and act as point of contact for customers.
• Audit sold orders for accuracy and completeness.
• Strive to provide S&G's customers with a world-class customer service experience.
• Work closely with a supportive, service-focused team.

Skills

Positive attitude

Strong energy

Strong communication skills

Customer-first mindset

Dependable

Coachable

Professionalism

Job description

S&G Carpet in West Sacramento, CA is seeking a friendly Customer Service Representative. This entry-level, full-time role involves assisting customers in person and over the phone, handling inquiries about products and installations, and ensuring a world-class service experience.

We offer training, benefits (medical, vision, dental, 401K), and a schedule that avoids Sundays; starting pay is $20 per hour with room to grow in a stable, team-oriented environment.