Customer Service Associate

Savers; Tukwila (WA); On-site; USD 29,205 - 30,637; Full time

Benefits offered by this job

Comprehensive health coverage (medical/dental/vision)

Paid Time Off, Sick Pay, Vacation Pay

Up to 50% off store merchandise

401k retirement plan with matching

Employee Assistance Program (EAP)

Job summary

Savers, a leading thrift operator, is hiring Full Time and Part Time Customer Service Associates at their Tukwila location. The role focuses on providing excellent service to customers and donors, alongside opportunities for training and growth in a purpose-driven company. Enjoy benefits such as comprehensive health coverage and generous employee discounts.

Qualifications

• Experience in customer service is preferred.
• Ability to work positively with a diverse community.
• Willingness to adapt to training and internal company practices.

Responsibilities

• Create a positive experience for customers and donors.
• Participate in comprehensive onboarding and internal training.
• Work effectively as part of a team.

Skills

Customer Service

Teamwork

Communication

Job description

Pay Rate: Our starting pay ranges from $21.20 to $22.24 depending on job duty/position.

Pay Breakdown:

• $21.20 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $21.42 = Clothing Sorter/Hanger, Hardware Sorter
• $22.24 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include:

• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks), 6 paid holidays plus 1 to 2 additional floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for pre-tax health and day care expenses
• Employee Assistance Program (EAP) with free tools and resources
• Retirement Plan: 401k with company matching
• Life insurance with options for supplemental plans
• Additional Benefits: Performance Merit Increases

Who we are: As one of the largest thrift operators in the US, Canada, and Australia, our mission is to champion reuse and promote secondhand shopping. We source items donated by the community, support nonprofit partners, and divert millions of pounds of used items from landfills. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: We are hiring Full Time and Part Time Customer Service Associates to create a positive experience for customers, donors, and team members.

What you can expect:

• The opportunity to celebrate diversity and uniqueness.
• Work in a purpose-driven company with a positive environmental and community impact.
• Career growth and development opportunities due to store expansion plans.

What you get:

• Comprehensive onboarding and training, with approximately 90% developed internally through Savers University.

Savers is an E-Verify employer.

Location: 16700 Southcenter Parkway, Tukwila, WA 98188