Customer Service Associate

Par Mar Stores; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Par Mar Stores in the United States is looking for a Customer Service Associate who can provide prompt, reliable service to every guest. The role emphasizes teamwork, clear communication, and adaptability to change in a busy retail environment.

You will handle transactions, ensure compliance with age-restricted products, prepare food and beverages as needed, and keep the store, register area, and backroom clean and organized. Must be 16+ and complete company training.

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: