Customer Service Associate

Walgreens; New York (NY); On-site; USD 22,730 - 24,796; Full time

Job summary

Walgreens is seeking a Customer Service Associate to deliver exceptional service, assist customers, and maintain store operations. This full-time role requires flexibility in hours and offers a competitive hourly wage. Ideal candidates will have retail experience and a strong commitment to customer satisfaction.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: at least six months retail experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides checkout service.
• Resolves customer issues and answers questions.

Skills

Customer Service

English

Job description

Join to apply for the Customer Service Associate role at Walgreens

Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
3. Engages customers and patients by greeting them and offering assistance with products and services.
4. Resolves customer issues and answers questions to ensure a positive experience.
5. Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provides fast, friendly service; recommends items; processes transactions; maintains store cleanliness and organization.
7. Implements asset protection procedures and ensures compliance with laws regarding regulated products.
8. Constructs and maintains displays; assists with stock rotation and product placement.
9. Provides photo services and web pick-up responsibilities.
10. Maintains store appearance and adheres to company policies.
11. Completes training and personal development activities.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: at least six months retail experience and prior Walgreens experience.

Additional Information

• Salary: $16.5 - $18 per hour.
• Employment type: Full-time.
• Equal Opportunity Employer, considering applicants with arrest and conviction records.
• For benefits details, visit jobs.walgreens.com/benefits.