Customer Service Associate

Walgreens; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Customer Service Associate in Los Angeles. The role involves engaging customers, processing sales, and ensuring a positive shopping experience. Candidates should be fluent in English and flexible with working hours, with prior retail experience preferred.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.
• Preferred retail experience and prior Walgreens employment.

Responsibilities

• Delivering a distinctive customer experience and resolving customer issues.
• Registering sales and providing efficient checkout service.
• Maintaining store cleanliness and assisting with product placement.

Skills

Customer Engagement

Problem Solving

Communication

Job description

Join to apply for the Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service.
3. Engaging customers and patients by greeting them and offering assistance with products and services.
4. Resolving customer issues and answering questions to ensure a positive experience.
5. Sharing customer service best practices with team members.
6. Providing fast, friendly service, recommending items, and handling transactions including returns, refunds, and exchanges.
7. Maintaining store cleanliness, merchandising, inventory, and compliance with laws and company policies.
8. Assisting with food product placement, stock rotation, and store displays.
9. Providing customer service in the photo area and managing web pick-up orders.
10. Participating in training and personal development activities.

Minimum qualifications include fluency in English and willingness to work flexible hours, including evenings and weekends. Preferred qualifications include retail experience and prior Walgreens employment.