Customer Service Associate

Walgreens; Florence (SC); On-site; USD 20,664 - 24,108; Part time

Job summary

A leading retail pharmacy is seeking a Customer Service Associate in Florence, South Carolina. The role involves providing excellent customer service, managing transactions, and maintaining store appearance. Fluent English and flexibility in scheduling are required. Previous retail experience is preferred. Join a team dedicated to delivering a distinctive customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Engages customers and resolves issues to ensure a positive experience.
• Implements asset protection procedures to minimize profit loss.

Skills

Customer service skills

Effective communication

Job description

Join to apply for the Customer Service Associate role at Walgreens.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service; recommends items for sale and trades up or suggests companion items.
• Registers customer purchases, processes payments, and handles returns, refunds, exchanges, voids, and rain checks as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records; checks in and prices merchandise as directed.
• Implements asset protection procedures to minimize profit loss and ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays; assists with stock rotation and product placement; assists with web pick-up orders as applicable; maintains store appearance.
• Provides customer service in the photo area (digital passport photos, poster prints, and related services) and supports promotional photo products.
• Performs other duties as assigned and supports store operations as needed.

Training & Personal Development

• Attends training and completes required programs as directed by management or corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Six months of experience in a retail environment (preferred).
• Prior work experience with Walgreens (preferred).
• Willingness to work a flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation you will be offered depends on geography, skills, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page. If you are applying on a job board or cannot click the link, copy and paste: https://jobs.walgreens.com/benefits