Customer Service Associate

General Floor Industries; Chestnut Ridge (PA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Balanced hours

Career growth opportunities

Employee referral program

Comprehensive benefits: medical,vision

401(k) with company match

Job summary

General Floor Industries in Lancaster, PA is seeking a Counter Sales Associate to deliver outstanding customer service, promote a diverse range of products, and support sales growth in-person and over the phone.

You will greet customers, provide pricing and availability, process orders, and assist with warehouse tasks as needed. This role emphasizes teamwork, flexibility, and a customer-first mindset in a fast-paced showroom setting.

Qualifications

• Customer-focused approach to assist customers in selecting products and answering questions.
• Ability to upsell and cross-sell with product knowledge.
• Strong teamwork to support showroom operations and sales targets.

Responsibilities

• Greet customers warmly and provide exceptional service.
• Showcase and promote General Floor's products and services.
• Provide accurate product information, pricing, and availability.
• Process orders and follow up on quotes to close sales.
• Assist in warehouse tasks: receiving, picking, and loading when needed.

Skills

Customer service

Sales

Teamwork

Communication

Job description

Elevate Your Career with General Floor! Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at our vibrant Lancaster, PA showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth: We're seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations when needed, including receiving, picking, and loading

Perks

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule.
• Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company.
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $18-$22/hr and bonus eligible.

The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

Ready to take the next step in your career journey? Join us at General Floor and be part of a winning team dedicated to excellence and success. Apply now to seize this exciting opportunity!

Note After applying please check your email to complete our pre-employment survey or click on this link to complete.

EOE/DFW. No phone calls or agencies please.