Customer Service Associate

General Floor; Lancaster (Lancaster County); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Balanced hours

Growth opportunities

Referral program

Paid time off

Medical benefits

401(k) match

Job summary

General Floor in Lancaster, PA, is seeking a Counter Sales Associate for our showroom. You will warmly greet customers, promote products, and provide accurate information on pricing and availability. You will process orders and follow up on quotes, with occasional warehouse assistance as needed.

Ideal candidates value teamwork, excellence, and outstanding service. The role offers balanced hours with no nights or weekends and opportunities for growth, along with comprehensive benefits and a

Qualifications

• Customer service skills required.
• Ability to provide accurate product information and pricing.
• Strong communication and teamwork to assist customers.

Responsibilities

• Warmly greet customers and deliver top-notch customer service.
• Showcase and promote General Floor's products and services.
• Provide accurate product information, pricing, and availability.
• Efficiently process orders and follow up on quotes.
• Assist in warehouse operations including receiving, picking and loading.

Skills

Customer service

Product knowledge

Communication

Sales

Teamwork

Job description

Elevate your career with General Floor. Join our dynamic team as a Counter Sales Associate at our Lancaster, PA showroom. We value teamwork, excellence, and outstanding customer service.

Key Responsibilities

• Warmly greet customers and deliver top‑notch customer service.
• Showcase and promote General Floor’s diverse range of products and services.
• Provide accurate product information, pricing, and availability.
• Efficiently process orders and follow‑up on quotes.
• Assist in warehouse operations when needed, including receiving, picking, and loading.

Perks and Benefits

• Ideal hours: balanced work‑life schedule with no nights or weekends.
• Career growth opportunities within the company.
• Employee referral program with rewards.
• Generous company benefits: paid personal time off, holidays, ongoing training.
• Comprehensive benefits: full medical coverage including vision and dental, and a 401(k) plan with company match.

Salary Range: $18–$22 per hour with bonus eligibility. The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

EOE/DFW. No phone calls or agencies please.