Customer Service Associate

General Floor; West Chester (Chester County); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

No nights/weekends

Career growth

Employee referral

Paid time off

Full benefits + 401(k)

Job summary

General Floor in West Chester, PA is hiring a Counter Sales/Warehouse Associate to join our showroom team. You will warmly greet customers, promote products, provide pricing and availability, process orders, and support warehouse operations.

We offer balanced hours with no nights or weekends, a clear path for advancement, an employee referral program, and comprehensive benefits including medical, vision, dental, and a strong 401(k) match. Salary is $18-$22 per hour plus bonus eligibility.

Qualifications

• Customer service experience in retail or showroom.
• Ability to process orders and quotes accurately.
• Willingness to assist in warehouse receiving, picking, loading.

Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor’s diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Skills

Customer service

Teamwork

Communication

Tools

POS system

Job description

Elevate Your Career with General Floor!

Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales/Warehouse Associate at our vibrant West Chester, PA showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Here’s why you’ll love working with us:

Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth: We’re seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you’ll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include:

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor’s diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Perks That Set Us Apart:

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule
• Career Growth Opportunities: We’re committed to your professional development and offer clear paths for advancement within the company
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match

Salary Range: $18-$22/hr and bonus eligible

The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

Ready to take the next step in your career journey? Join us at General Floor and be part of a winning team dedicated to excellence and success.

EOE/DFW.