Customer Service Associate

General Floor Industries; Chester (Delaware County); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Ideal Hours

Career Growth Opportunities

Employee Referral Program

Generous Company Benefits

Comprehensive Benefits

Job summary

General Floor is hiring a Counter Sales Associate for our Plymouth Meeting, Warminster or West Chester showrooms. You will greet customers, answer questions, process orders, and help drive sales while delivering exceptional service in person and over the phone.

Ideal candidates bring customer-focused experience, strong communication, and teamwork. You will learn product details, pricing, and availability, and may assist in warehouse tasks as needed.

Qualifications

• Previous experience in retail or showroom customer service.
• Strong communication and interpersonal skills.
• Ability to learn product information and convey it to customers.

Responsibilities

• Greet customers warmly and provide top-notch service.
• Demonstrate and promote product range.
• Provide accurate pricing, availability, and quotes.
• Process orders and follow up on quotes.
• Assist in warehouse tasks including receiving and loading when needed.

Skills

Customer service

Communication

Teamwork

Job description

Elevate Your Career with General Floor!

Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at either one of our vibrant Plymouth Meeting, Warminster or West Chester, PA showrooms. At General Floor, we’re not just offering a job; we’re inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Here’s why you’ll love working with us:

Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth: We’re seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you’ll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include:

• Warmly greet customers and deliver top‑notch customer service
• Showcase and promote General Floor’s diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow‑up on quotes
• Assist in warehouse operations when needed, including receiving, picking, and loading

Perks That Set Us Apart:

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work‑life schedule.
• Career Growth Opportunities: We’re committed to your professional development and offer clear paths for advancement within the company.
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range:

$20-$24/hr and bonus eligible

The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

Ready to take the next step in your career journey?

Join us at General Floor and be part of a winning team dedicated to excellence and success. APPLY NOW to seize this exciting opportunity!

Note:

After applying please check your email to complete our pre‑employment survey or click on link to complete. EOE/DFW. No phone calls or agencies please.