Customer Service Associate

General Floor Industries; West Chester (Chester County); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Balanced schedule

Career growth opportunities

Employee referral program

Medical, vision, dental coverage

401(k) with company match

Paid time off

Job summary

General Floor in West Chester, PA is seeking a Counter Sales/Warehouse Associate to greet customers, promote a diverse range of products, and process orders. The role blends sales with hands-on warehouse tasks and offers opportunities for growth in a consumer-focused environment.

You will provide accurate product information, pricing, and availability while delivering exceptional service in-person and over the phone. The position features a balanced schedule and comprehensive benefits.

Qualifications

• Customer-focused approach with strong communication.
• Ability to process orders and provide pricing information.
• Willingness to assist in warehouse operations.

Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor’s diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Elevate Your Career with General Floor!

Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales/Warehouse Associate at our vibrant West Chester, PA showroom. At General Floor, we’re not just offering a job; we’re inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Here’s why you’ll love working with us:

Teamwork and Customer Focus

Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth

We’re seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you’ll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor’s diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Perks That Set Us Apart

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule.
• Career Growth Opportunities: We’re committed to your professional development and offer clear paths for advancement within the company.
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $18-$22/hr and bonus eligible. The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based based on candidate qualifications, internal equity, and market factors.

EOE/DFW.