Customer Service Associate

General Floor; Harmonville (PA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Balanced schedule

Growth opportunities

Referral program

Full benefits

401(k) match

Job summary

General Floor in Plymouth Meeting, PA is seeking a Counter Sales Associate to warmly greet customers and provide excellent service in-store and over the phone. You will promote a diverse range of products, share pricing and availability, and process orders with follow-up on quotes.

You will also assist in warehouse operations and participate in training for career growth, with ideal hours that balance work and life, plus generous benefits and a strong referral program.

Qualifications

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Job description

Plymouth Meeting, PA showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Here's why you'll love working with us:

• Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.
• Opportunity for Growth: We're seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include:

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Perks That Set Us Apart:

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule
• Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match

Salary Range: $18-$22/hr and bonus eligible

The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

Ready to take the next step in your career journey? Join us at General Floor and be part of a winning team dedicated to excellence and success. Apply now to seize this exciting opportunity!

Note: After applying please check your email to complete our pre-employment survey OR click on this to complete. EOE/DFW. No phone calls or agencies please.

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