Customer Service Associate

Goodwill Central Texas; Austin (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

Parental leave

Growth opportunities

Zusammenfassung

Goodwill Central Texas is seeking a Customer Service Associate to greet customers, assist donors, and manage point-of-sale tasks in a fast-paced retail setting. You will contribute to a welcoming store environment and support the organization’s mission as you grow your skills.

Ideal candidates bring a positive attitude, strong communication, and a willingness to learn. The role includes weekend/holiday shifts and physical duties typical of retail work, with opportunities for training and

Qualifikationen

• Experience in customer service preferred.
• Ability to work flexible schedule including weekends and holidays.
• Comfort in a fast-paced environment.
• Lift up to 35 lbs.

Aufgaben

• Greet customers warmly and professionally at the store entrances or over the phone.
• Ring up purchases accurately at the register and handle payments.
• Keep sales floor tidy, organized, and well stocked.
• Answer questions and share product knowledge with shoppers.
• Assist donors at donation drop-offs and provide receipts.
• Maintain fitting rooms and overall store appearance.
• Follow store safety and security procedures at all times.
• Promote Goodwill’s mission at checkout and request donations when appropriate.
• Step in wherever needed to ensure smooth store operation.

Kenntnisse

Customer service

Communication

Flexibility

Retail experience

Tools

POS register

Jobbeschreibung

Now Hiring: Customer Service Associate |

Love helping people and thriving in a fast-paced retail environment? Bring your energy, your smile, and your customer service skills to a workplace where every purchase supports a meaningful mission. As a Sales Associate, you'll be the welcoming face of our store. This isn't just a retail job; it's an opportunity to grow your skills, build your future, and make a real impact.

What You'll Do

• Greet every customer with warmth and professionalism -inside, outside, or over the phone
• Ring up purchases accurately and efficiently at the register
• Keep the sales floor clean, organized, and fully stocked
• Answer questions and share your product knowledge with shoppers
• Assist donors at donation drop-offs and offer receipts
• Help maintain fitting rooms and store appearance
• Follow store safety and security procedures
• Promote our mission at checkout and ask for monetary donations
• Jump in wherever needed to keep things running smoothly

What You Bring

• A great attitude and passion for customer service
• Strong communication and active listening skills
• Ability to work a flexible schedule, including weekends and holidays
• Comfort working in a fast-paced, physical environment (lift up to 35 lbs)
• Ability to use a register and follow direction clearly
• Retail experience is a plus - a willingness to learn is even better!

What You'll Get

• Health Benefits - Medical, dental, and vision insurance
• Generous PTO - Vacation days, personal days, and holidays
• Paid Parental Leave - Support for growing families
• Growth Opportunities - Training, workshops, and a clear path forward
• Wellness Perks - Gym discounts, mental health support
• Employee Recognition - We see and celebrate your hard work
• Inclusive Culture - Be part of a team that values you, your voice, and your goals

Why It Matters

Every shift, every sale, every interaction supports Goodwill’s mission of changing lives through education, training, and job placement. You're not just helping customers—you're helping communities thrive.

Equal Employment Opportunity Statement

Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Background Check Requirement

Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.