Customer Service Associate

Walgreens; Arcadia (FL); On-site; USD 20,664 - 24,108; Part time

Job summary

A leading retail pharmacy chain in Arcadia, FL is seeking individuals to deliver exceptional customer service. The role involves working at the cash register, assisting customers, and maintaining store standards. Ideal candidates will be fluent in English and have a flexible schedule for evenings and weekends. Retail experience is preferred but not mandatory. This is a great opportunity for those looking to grow in a customer-focused environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers and resolves issues to ensure positive experiences.
• Implements company asset protection procedures.
• Assists with store maintenance and ensures compliance with laws.

Skills

Fluent in English

Customer service experience

Flexibility in schedule

Job description

1 day ago Be among the first 25 applicants.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records; checks in and prices merchandise as required or as directed by the store manager or shift leader.
• Implements company asset protection procedures to identify and minimise profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise; completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policy; for consumable items, assists in stock rotation using the first‑in, first‑out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo, poster print and creative machine, and suggestive sale of promotional photo products.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, picks items, and delivers orders to customers).
• Assists with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by the manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer fluency in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Location: Arcadia, FL.

This role will remain open until filled.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. If you are applying on a job board or unable to click on a link, please copy and paste this URL into your browser: jobs.walgreens.com/benefits.