Customer Service Assistant - Path to Account Manager

PAM Transport Inc.; Tontitown (AR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k

PTO

Other Voluntary Benefits

Job summary

PAM Transport Inc. in Tontitown, Arkansas, is hiring an Operations Assistant to support the Account Management team with day-to-day tasks and provide a steppingstone into an Account Manager role.

The position runs Monday through Friday, 7:00 AM to 5:00 PM, offering hourly pay ranging from $18 to $21, plus benefits such as 401k and PTO. Candidates should be organized, communicate clearly, and be comfortable navigating multiple databases to serve our customers.

Qualifications

• Great time management and multi-tasking skills to effectively prioritize daily assigned tasks
• Quality and effective communication
• Ability to utilize a plethora of databases/sites specific to customers
• Goal oriented to promoted into the Account Manager role
• Personable, inquisitive, and positive attitude.

Responsibilities

• Assist the Account Management group with assigned tasks
• Appointment scheduling according to customer specified rules
• Track and trace of customer shipments for proactive communicationCommunicate effectively with customers on requested updates
• Maintain a high level of commitment reporting

Skills

Time management

Multi-tasking

Communication

Database skills

Goal-oriented

Positive attitude

Job description

PAM Transport Inc. in Tontitown, Arkansas, is hiring an Operations Assistant to support the Account Management team with day-to-day tasks and provide a steppingstone into an Account Manager role.

The position runs Monday through Friday, 7:00 AM to 5:00 PM, offering hourly pay ranging from $18 to $21, plus benefits such as 401k and PTO. Candidates should be organized, communicate clearly, and be comfortable navigating multiple databases to serve our customers.