Customer Service Assistant — Path to Account Manager

PAM Transport Inc.; Arkansas; In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision Insurance

401k

PTO

Voluntary Benefits

Descrizione del lavoro

PAM Transport Inc. is hiring a Customer Service Assistant in Tontitown, AR. The role supports Account Managers in daily operations and provides a steppingstone into an Account Manager position.

Expect a Monday–Friday schedule, 7:00am–5:00pm, with a pay range of $18–$21 per hour based on experience. The role emphasizes timely communication, data integrity across platforms, and customer-focused service. PAM offers medical/dental/vision, 401k, PTO, and voluntary benefits, with an Equal Opportunity

Competenze

• Must be able to manage time effectively and multi-task across multiple systems.
• Strong communication with internal teams and customers.
• Proficient with data entry and operation support across platforms.

Mansioni

• Assist the Account Management group with assigned tasks.
• Schedule appointments according to customer rules.
• Track and trace shipments for proactive updates to customers.
• Perform data entry across multiple platforms.
• Communicate updates to customers as requested.

Conoscenze

Time management

Multi-tasking

Effective communication

Strumenti

CRM software

Descrizione del lavoro

PAM Transport Inc. is hiring a Customer Service Assistant in Tontitown, AR. The role supports Account Managers in daily operations and provides a steppingstone into an Account Manager position.

Expect a Monday–Friday schedule, 7:00am–5:00pm, with a pay range of $18–$21 per hour based on experience. The role emphasizes timely communication, data integrity across platforms, and customer-focused service. PAM offers medical/dental/vision, 401k, PTO, and voluntary benefits, with an Equal Opportunity