Customer Service Assistant — Entry Level

HHV; Hayward (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Job summary

HHV in Hayward, CA is hiring Customer Service Assistants. This is an entry-level role with paid training, no prior customer service experience required.

You will work directly with customers and teammates to create positive experiences while learning the fundamentals of our business.

We value friendly, motivated candidates who want to develop professional skills in a supportive team environment and contribute to daily service goals.

Qualifications

• No prior experience required; training and coaching provided.
• Friendly, positive personality and comfortable speaking with people.
• Reliable, coachable, and team-oriented with strong work ethic.
• Professional and confident communication.

Responsibilities

• Interact with customers in a friendly and professional manner.
• Answer questions about products, services, and promotions.
• Assist with customer needs and resolve basic concerns.
• Represent our clients and maintain a positive brand experience.
• Communicate clearly with customers and team members.
• Support daily team and customer service activities.
• Participate in team meetings, training sessions, and professional development.
• Learn customer engagement, communication, and business development techniques.
• Work toward individual and team goals.
• Maintain a professional and positive attitude throughout customer interactions.

Skills

Friendly demeanor

Willingness to learn

Team player

Professional communication

Job description

We’re hiring Customer Service Assistants to join our growing team! This is an entry-level position with paid training, so previous customer service, sales, marketing, or office experience is not required. We’re looking for motivated, outgoing individuals who enjoy working with people and want to develop professional skills in a supportive team environment.

What You’ll Do

As a Customer Service Assistant, you’ll work directly with customers and team members to help create positive customer experiences while learning the fundamentals of our business.

Responsibilities include:

• Interact with customers in a friendly and professional manner
• Answer questions and provide information about products, services, and promotions
• Assist with customer needs and help resolve basic concerns
• Represent our clients and maintain a positive brand experience
• Communicate clearly with customers and team members
• Support daily team and customer service activities
• Participate in team meetings, training sessions, and professional development
• Learn customer engagement, communication, and business development techniques
• Work toward individual and team goals
• Maintain a professional and positive attitude throughout customer interactions

What We’re Looking For

You do not need previous experience to be successful in this role. We provide training and coaching from the ground up.

We’re looking for candidates who are:

• Friendly, positive, and comfortable speaking with people
• Motivated to learn and develop new skills
• Reliable and dependable
• Coachable and open to feedback
• Team-oriented and willing to contribute
• Professional and confident in their communication
• Goal-oriented with a strong work ethic

Great fit for: recent graduates, career changers, individuals entering the workforce, hospitality or retail professionals, and anyone looking to develop strong communication and business skills.

Why Join Us?

• Paid training - no previous industry experience required
• Hands-on experience working with customers and clients
• Professional development and coaching
• Supportive team environment
• Opportunities to take on additional responsibility
• Clear opportunities for career growth based on performance
• Transferable skills in customer service, communication, sales, marketing, and business

Start Building Your Career

If you’re motivated, personable, and ready to learn, we’d love to hear from you.