Customer Service Representative - Entry Level

Global Events, Inc.; Richmond (VA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching

Career development

Team environment

Job summary

Global Events, Inc. is hiring for a full-time Entry Level Customer Service Representative. No experience is required and paid training will be provided to help you succeed. You will engage with customers, answer questions about products and services, and contribute to a positive community-focused environment.

You will work with a collaborative team, participate in ongoing training, and have opportunities for professional development and advancement based on performance.

Qualifications

• No prior customer service experience required.
• Paid training provided.
• Hands-on coaching and professional development.
• Opportunities to engage with clients and community members.

Responsibilities

• Provide friendly, professional customer service.
• Answer questions about products, services, or programs.
• Listen to customer needs and provide helpful information.
• Build relationships with customers and community members.
• Assist with inquiries and resolve basic concerns.
• Maintain a positive customer experience and clear communication.
• Support promotional and engagement activities.
• Participate in team meetings and training.
• Collaborate with team to meet daily goals.
• Learn new responsibilities and take on growth opportunities.

Skills

Friendly demeanor

Motivated learner

Dependable

Team oriented

Strong communication

Initiative

Coachable

Career development

Job description

Now Hiring | Full-Time | Entry Level | Paid Training | No Experience Required

Are you friendly, outgoing, and ready to start building your professional career? We're expanding our team and looking for motivated, enthusiastic, and customer-focused individuals to join us as Customer Service Representatives.

This is an excellent opportunity for someone who enjoys working with people, solving problems, and being part of a team. No previous customer service experience is required—we provide paid training and hands-on coaching to help you succeed.

what you'll do

• Provide friendly and professional customer service

• Interact with customers and answer questions about products, services, or programs

• Listen to customer needs and provide helpful information

• Build positive relationships with customers and community members

• Assist with customer inquiries and resolve basic concerns

• Maintain a professional and positive customer experience

• Communicate clearly and effectively with customers and team members

• Support promotional, marketing, and customer engagement activities

• Participate in team meetings, training, and professional development

• Work collaboratively with team members to achieve daily goals

• Learn new responsibilities and take on additional opportunities as you grow

what we're looking for

We're looking for individuals who are:

• Friendly, outgoing, and comfortable speaking with people

• Motivated and eager to learn

• Dependable and professional

• Positive and team-oriented

• Strong communicators

• Goal-oriented and willing to take initiative

• Comfortable in a fast-paced, people-focused environment

• Open to coaching and constructive feedback

• Interested in developing their professional and customer service skills

No previous customer service experience is required. Paid training is provided.

what you'll gain

Through hands-on training and day-to-day experience, you'll develop valuable skills in:

• Customer service

• Communication

• Client relations

• Problem solving

• Marketing

• Community outreach

• Teamwork

• Leadership

• Professional development

why join our team?

• Paid training

• Full-time entry-level opportunity

• No previous experience required

• Hands-on professional development

• Supportive team environment

• Opportunities to learn and grow

• Opportunities for advancement based on business needs and performance

• Valuable transferable skills and professional experience

This opportunity can be a great fit for recent graduates, career changers, retail and hospitality professionals, and individuals looking for their first professional opportunity.