Customer Service and Sales Support

Tidewater Consulting; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-site fitness center and cafe

Company funded travel

Full training and mentorship

Quarterly bonuses and other financials

Inclusive office culture

Job summary

Tidewater Consulting is seeking an entry-level Customer Service Representative to join our Atlanta office. You will engage with consumers to meet client objectives and contribute to overall client satisfaction. This role includes on-site training, mentorship, and opportunities for travel within the U.S.

and internationally. As you grow, you will handle inquiries, contribute to sales efforts, and help train new hires.

Qualifications

• Self-motivated with a positive attitude.
• High school diploma or higher (some college preferred).
• Impeccable communication skills (written and verbal).
• Entrepreneurial mindset.
• Ability to lead by example and maintain company standards.
• Adaptable personality and collaborative mindset.

Responsibilities

• Customer service inquiries/questions and client acquisitions.
• Creating positive experiences that ensure continued business relationships.
• Completing sales and scheduling client meetings.
• Staying up to date on product knowledge and compliance.
• Assisting with campaign success and target tracking.
• Interviewing and training company new hires.

Skills

Self-motivation

Communication

Leadership

Entrepreneurial mindset

Adaptability

Teamwork

Education

High school diploma or higher

Job description

Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service Representative. The Customer Service Representative will become an invaluable asset to our Atlanta office, by communicating with consumers to execute objectives aligned with our client's company standards.

What We Offer

• On-site fitness center and cafe
• Company funded travel (within the U.S. and internationally)
• Full training and mentorship at all levels
• Quarterly bonuses and other financial incentives
• Fun, inclusive office culture

Basic Job Responsibilities

• Customer service inquiries/questions and client acquisitions
• Creating positive experiences that ensure continued business relationships
• Completing sales and scheduling client meetings
• Staying up to date on product knowledge and compliance
• Assisting with campaign success and target tracking
• Interviewing and training company new hires

Candidate Qualifications

• Self-motivated with a positive attitude
• High school diploma or higher (some college preferred)
• Ability to lead by example and maintain company standards
• Student mentality with an entrepreneurial spirit
• Impeccable communication skills (written and verbal)
• Adaptable personality

Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.