Client Relations Trainee

Tidewater Consulting; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

On-site fitness center

Company funded travel

Full training program

Quarterly bonuses

Inclusive office culture

Job summary

Tidewater Consulting in Atlanta is seeking an entry-level Customer Service Representative to join our team. The role focuses on customer interactions to drive client objectives and support sales efforts in our Atlanta office.

Responsibilities include handling inquiries, maintaining relationships, and training new hires while staying aligned with company standards.

Qualifications

• Self-motivated with a positive attitude.
• Impeccable communication skills (written and verbal).
• Entrepreneurial spirit and student mentality.
• Adaptable personality; able to maintain company standards.

Responsibilities

• Handle customer service inquiries and client acquisitions.
• Create positive experiences to maintain business relationships.
• Schedule client meetings and assist with campaigns and target tracking.
• Stay current on product knowledge and compliance.

Skills

Self-motivation

Positive attitude

Excellent communication

Entrepreneurial spirit

Adaptable personality

Teamwork

Education

High school diploma or higher

Job description

Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service Representative. The Customer Service Representative will become an invaluable asset to our Atlanta office, by communicating with consumers to execute objectives aligned with our client's company standards.

What We Offer

• On-site fitness center and cafe
• Company funded travel (within the U.S. and internationally)
• Full training and mentorship at all levels
• Quarterly bonuses and other financial incentives
• Fun, inclusive office culture

Basic Job Responsibilities

• Customer service inquiries/questions and client acquisitions
• Creating positive experiences that ensure continued business relationships
• Completing sales and scheduling client meetings
• Staying up to date on product knowledge and compliance
• Assisting with campaign success and target tracking
• Interviewing and training company new hires

Candidate Qualifications

• Self-motivated with a positive attitude
• High school diploma or higher (some college preferred)
• Ability to lead by example and maintain company standards
• Student mentality with an entrepreneurial spirit
• Impeccable communication skills (written and verbal)
• Adaptable personality

Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.