Customer Service And Dispatch Coordinator

PeopleReady; Turlock (CA); Presencial; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Next-day pay

Long- or short-term assignments

Descripción de la vacante

PeopleReady of Turlock, CA seeks an experienced Customer Service And Dispatch Coordinator to support customers, coordinate deliveries, and assist with quotes and order processing. Strong communication and organizational skills are essential in a fast-paced setting.

The role balances office duties with light shop or inventory tasks, with next-day pay options and flexible long- or short-term assignments. Applicants must be 18+ with a high school diploma or equivalent.

Formación

• Experience in customer service, dispatch, or administrative support.
• Able to manage multiple priorities in a fast-paced environment.
• Proficient with computers and multiple software systems.
• Accurate typing and data entry with 40+ WPM preferred.

Responsabilidades

• Serve as primary contact for customers by phone, email, and chat.
• Prepare quotes, obtain approvals, and follow up on bids and opportunities.
• Coordinate delivery schedules, routes, and driver assignments.
• Process orders and maintain accurate customer and job information.
• Track charges, billing details, and job updates with accounting.

Conocimientos

Customer service

Multitasking

Strong communication

Typing 40+ WPM

Educación

High school diploma or equivalent

Herramientas

Goodshuffle

Descripción del empleo

Customer Service And Dispatch Coordinator

PeopleReady of Turlock, CA is seeking an experienced Customer Service And Dispatch Coordinators to provide customer support, coordinate delivery schedules and driver assignments, and assist with sales quotes, order processing, and administrative tasks. This position requires strong communication, computer, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is customer-focused, detail-oriented, and comfortable balancing office responsibilities with occasional shop and inventory support.

As a PeopleReady associate you'll benefit from:

• Next-day pay for many of our open positions
• The choice of long-term positions for steady work or short-term positions for extra cash

Pay Rate:

The pay rate for this job is $25 - $30 / hour*

What you'll be doing as a Customer Service And Dispatch Coordinator:

• Serve as a primary point of contact for customers by phone, email, and chat, answering questions, providing job updates, and handling special requests
• Prepare customer quotes, obtain approvals, send finalized quotes, and follow up on pending bids and sales opportunities
• Coordinate delivery schedules, truck routes, and driver assignments while communicating with supervisors to keep jobs on schedule
• Process customer orders, maintain accurate customer and job information, and distribute paperwork to appropriate departments
• Track additional charges, billing information, and job updates while communicating with customers and accounting personnel
• Use Goodshuffle and other computer systems to manage inventory, equipment, customer records, and job documentation
• Document and photograph equipment or product damages as needed
• Assist with picking, packing, restocking, and other light shop or inventory duties as needed
• Maintain required records, certificates, and documentation while supporting occasional marketing or social media tasks
• Provide professional customer service and timely follow-up on open quotes, orders, and customer requests

Available shifts:

Shift timings - All Available

Job requirements:

• Applicants must be at least 18 years of age to be considered for employment with PeopleReady
• High school diploma or equivalent required
• Previous customer service, administrative, sales support, dispatch, retail, hospitality, or related experience preferred
• Strong verbal and written communication and customer service skills
• Comfortable using computers and learning multiple software systems, including company-specific programs
• Ability to multitask, stay organized, and solve problems in a fast-paced environment
• Accurate typing and data entry skills, with 40+ WPM preferred
• Professional, patient, and able to handle customer questions and concerns appropriately
• Ability to maintain accurate and confidential customer and company information
• Ability to lift up to 50 pounds and assist with light shop or inventory duties as needed
• Background check and drug test required

*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short-term disability. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates .

PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [e-mail] or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.