Customer Service and Counter Sales Associate

Staff Perm; Bedford Park (IL); Presencial; USD 23.000 - 32.000; A tiempo parcial

Descripción de la vacante

Staff Perm, LLC is seeking a Customer Service and Counter Sales Associate for a seasonal role at Bedford Park, IL. The position supports in-store and phone customers, parts lookup, and product recommendations, with additional duties in warehouse stocking and shipping/receiving.

The role requires 3+ years in warehouse and shipping/receiving, forklift experience, and strong communication skills. It offers a 20.00/hr pay rate and the possibility of full-time hire after the season.

Formación

• High school diploma or equivalent required.
• 3+ years of warehouse, picking, and packing experience.
• 3+ years of shipping and receiving experience.
• 3+ years of forklift operation experience (standup and sit-down).

Responsabilidades

• Answer phone calls and assist customers with parts lookup and orders.
• Evaluate customer needs and make product and service recommendations under supervision.
• Ensure proper stocking of Lennox-branded and other HVAC-related products and supplies.
• Assist in unloading products and deliveries.
• Communicate product features, benefits, and warranty policy information to customers.
• Follow all safety, health, security, and environmental standards.

Conocimientos

Counter sales

Customer service

Parts lookup

Educación

High school diploma or equivalent

Herramientas

Forklift operation

Descripción del empleo

Are you customer service oriented with experience in counter sales? Join a top HVAC manufacturing company as a Customer Service and Counter Sales Associate in a seasonal role with the potential for full-time hire.

This position focuses on assisting customers in person and by phone, looking up parts, and providing product recommendations. You will also support shipping and receiving operations and help maintain inventory of HVAC products in the warehouse.

Job Details

• LOCATION: Bedford Park, IL 60638
• POSITION: Seasonal with Right to Hire
• PAY RATE: 20.00hr
• HOURS: 6:00am to 3:00pm

Responsibilities

• Answer phone calls and assist customers with parts lookup and orders.
• Evaluate customer needs and make product and service recommendations under supervision.
• Ensure proper stocking of Lennox-branded and other HVAC-related products and supplies.
• Assist in unloading products and deliveries.
• Communicate product features, benefits, and warranty policy information effectively to customers.
• Follow all safety, health, security, and environmental standards.

Required Qualifications

• High school diploma or equivalent combination of education and experience.
• 3+ years of warehouse, picking, and packing experience.
• 3+ years of shipping and receiving experience.
• 3+ years of forklift operation experience (standup and sit-down).

Preferred Qualifications

• Counter sales experience.
• Computer skills to look up parts and customer orders.
• Good oral and written communication skills.
• Proficiency with Microsoft applications.
• General HVAC knowledge.
• Ability to lift up to 50 lbs.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate and all situations are reviewed by HR for compliance with local laws and hiring requirements.