Customer Service Agent - Growth & Training Opportunities

Dinamic AS Group; Hartford (CT); On-site; USD 34,000 - 39,000; Full time

Job summary

Dinamic AS Group in Hartford, CT seeks a dedicated Customer Service Agent to be the primary contact for clients, resolving inquiries and delivering exceptional service in a collaborative team setting.

The role emphasizes professionalism, accuracy, and a willingness to learn new systems, with a clear path for career growth, comprehensive training, competitive salary, mentorship, and ongoing development opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Positive attitude with a customer-first mindset.
• Strong organizational and multitasking skills.
• Ability to work effectively in a team environment.
• Detail-oriented with effective problem-solving skills.
• Basic computer proficiency and willingness to learn new systems.
• Professional demeanor and strong work ethic.

Responsibilities

• Deliver professional and friendly customer service to clients and visitors.
• Respond to customer inquiries with accuracy and efficiency.
• Resolve customer concerns while maintaining a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal departments to ensure timely solutions.
• Assist customers with product and service information.
• Support daily administrative and operational activities as needed.
• Uphold company standards for professionalism and customer satisfaction.

Skills

Communication

Interpersonal skills

Customer-first mindset

Organizational skills

Team player

Problem-solving

Computer literacy

Professional demeanor

Job description

Dinamic AS Group in Hartford, CT seeks a dedicated Customer Service Agent to be the primary contact for clients, resolving inquiries and delivering exceptional service in a collaborative team setting.

The role emphasizes professionalism, accuracy, and a willingness to learn new systems, with a clear path for career growth, comprehensive training, competitive salary, mentorship, and ongoing development opportunities.