Customer Experience Associate – Growth & Collaboration

Alphabe Insight Inc; Washington (District of Columbia); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional skill development

Supportive team environment

Ongoing learning

Meaningful contributions

Job summary

Dinamic AS Group is seeking a personable, detail-oriented Customer Service Assistant to join our Washington, DC team. You will be the primary contact for customers, delivering friendly, professional service and providing accurate information about products and services.

You will collaborate with internal teams to ensure seamless service delivery, maintain records, and contribute to daily operations while developing communication, organizational, and problem-solving skills in a collaborative

Qualifications

• Strong verbal and written communication skills.
• Friendly, approachable, and professional attitude.
• Excellent interpersonal and active listening skills.
• Ability to multitask, prioritize responsibilities, and stay organized.
• Strong problem-solving skills and attention to detail.
• Positive mindset with a willingness to learn and improve.
• Ability to work independently and collaboratively.
• Commitment to providing exceptional customer experiences.

Responsibilities

• Deliver friendly, professional, and attentive customer service.
• Respond to customer inquiries and provide accurate information about products and services.
• Assist customers with requests, concerns, and general support needs.
• Maintain positive customer relationships through effective communication.
• Coordinate with internal teams to ensure efficient service delivery.
• Maintain organized and accurate records of customer interactions.
• Help identify opportunities to enhance customer satisfaction.
• Contribute to daily operations and support overall team objectives.

Skills

Communication

Interpersonal

Active listening

Organization

Problem-solving

Growth mindset

Teamwork

Customer service

Job description

Dinamic AS Group is seeking a personable, detail-oriented Customer Service Assistant to join our Washington, DC team. You will be the primary contact for customers, delivering friendly, professional service and providing accurate information about products and services.

You will collaborate with internal teams to ensure seamless service delivery, maintain records, and contribute to daily operations while developing communication, organizational, and problem-solving skills in a collaborative