Customer Service Assistant

Alphabe Insight Inc; Washington (District of Columbia); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional skill development

Supportive team environment

Ongoing learning

Meaningful contributions

Job summary

Dinamic AS Group is seeking a personable, detail-oriented Customer Service Assistant to join our Washington, DC team. You will be the primary contact for customers, delivering friendly, professional service and providing accurate information about products and services.

You will collaborate with internal teams to ensure seamless service delivery, maintain records, and contribute to daily operations while developing communication, organizational, and problem-solving skills in a collaborative

Qualifications

• Strong verbal and written communication skills.
• Friendly, approachable, and professional attitude.
• Excellent interpersonal and active listening skills.
• Ability to multitask, prioritize responsibilities, and stay organized.
• Strong problem-solving skills and attention to detail.
• Positive mindset with a willingness to learn and improve.
• Ability to work independently and collaboratively.
• Commitment to providing exceptional customer experiences.

Responsibilities

• Deliver friendly, professional, and attentive customer service.
• Respond to customer inquiries and provide accurate information about products and services.
• Assist customers with requests, concerns, and general support needs.
• Maintain positive customer relationships through effective communication.
• Coordinate with internal teams to ensure efficient service delivery.
• Maintain organized and accurate records of customer interactions.
• Help identify opportunities to enhance customer satisfaction.
• Contribute to daily operations and support overall team objectives.

Skills

Communication

Interpersonal

Active listening

Organization

Problem-solving

Growth mindset

Teamwork

Customer service

Job description

• Compensation: USD 31,000 - USD 35,000 - yearly

Company Description

At Dinamic AS Group, we believe that exceptional marketing begins with bold ideas, strategic thinking, and meaningful connections. We are a forward-thinking company dedicated to delivering innovative marketing solutions that strengthen brand presence, enhance customer engagement, and drive measurable business growth.

Our collaborative environment encourages creativity, professional development, and fresh perspectives. We empower our team members to take initiative, develop valuable skills, and contribute to projects that make a lasting impact.

Job Description

Dinamic AS Group is seeking a personable, detail-oriented, and enthusiastic Customer Service Assistant to join our growing team in Washington, DC.

In this role, you will serve as a key point of contact for customers, provide personalized assistance, address inquiries, and help ensure a seamless customer experience. You will work alongside a supportive team while developing valuable communication, organizational, and problem-solving skills.

This opportunity is ideal for individuals who enjoy interacting with people, thrive in collaborative environments, and are eager to grow professionally.

Key Responsibilities

Deliver friendly, professional, and attentive customer service.

Respond to customer inquiries and provide accurate information about products and services.

Assist customers with requests, concerns, and general support needs.

Maintain positive customer relationships through effective communication.

Coordinate with internal teams to ensure efficient service delivery.

Maintain organized and accurate records of customer interactions.

Help identify opportunities to enhance customer satisfaction.

Contribute to daily operations and support overall team objectives.

Qualifications

Strong verbal and written communication skills.

Friendly, approachable, and professional attitude.

Excellent interpersonal and active listening skills.

Ability to multitask, prioritize responsibilities, and stay organized.

Strong problem-solving skills and attention to detail.

Positive mindset with a willingness to learn and improve.

Ability to work independently and collaboratively.

Commitment to providing exceptional customer experiences

Additional Information

Competitive Salary: $31,000 – $35,000 annually.

Career Growth Opportunities: Opportunities for professional advancement and development.

Professional Skill Development: Strengthen your communication, customer relations, leadership, and problem-solving abilities.

Supportive Team Environment: Work alongside motivated professionals who value collaboration and success.

Ongoing Learning: Expand your knowledge through practical experience and continuous development.

Meaningful Contributions: Play an important role in building strong customer relationships and supporting business success.