Customer Service Advocate – Full-Time with Great Benefits

Carter-Services,-Inc.; Torrance (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

100% paid health insurance

7 paid holidays

Paid time off (PTO)

401(k)

Job summary

Carter Services, Inc. is seeking a full-time Customer Service Rep in Torrance, CA. You will be the first point of contact, answering questions and coordinating appointments with a friendly, professional approach.

Ideal candidates communicate clearly, manage multiple conversations, and stay organized under pressure. The role offers a competitive hourly wage and a comprehensive benefits package, including health insurance and retirement options.

Qualifications

• Excellent communication skills and customer-focused approach.
• Experience using Outlook for email and scheduling.
• Able to type quickly and accurately.
• Strong attention to detail in a fast-paced environment.
• Pleasant voice and professional demeanor during calls.

Responsibilities

• Be the first point of contact for customers via calls and messages.
• Respond to inquiries with accuracy and warmth.
• Coordinate appointments and manage multiple conversations efficiently.
• Keep customers informed and satisfied through proactive communication.

Skills

Exceptional communication

Outlook email experience

Typing speed

Attention to detail

Professional demeanor

Multitasking

Time management

Tools

Outlook

Job description

Carter Services, Inc. is seeking a full-time Customer Service Rep in Torrance, CA. You will be the first point of contact, answering questions and coordinating appointments with a friendly, professional approach.

Ideal candidates communicate clearly, manage multiple conversations, and stay organized under pressure. The role offers a competitive hourly wage and a comprehensive benefits package, including health insurance and retirement options.