Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Normal (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount on services

Paid time off

Health insurance

Dental insurance

Optical insurance

Life and disability insurance

Job summary

Stonebriar Auto Services in Normal, IL is seeking Guest Service Advisors for full-time and part-time roles. You will greet guests, determine the services needed for their vehicles, and help ensure a safe, efficient, and friendly service experience.

A valid driver's license is required; automotive service experience is preferred but not required. Benefits include PTO, health, dental, optical, life and disability insurances, and discounts on Jiffy Lube Multicare services.

Qualifications

• A current and valid driver's license is required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Ensures work is performed in a safe, efficient manner while delivering outstanding guest service.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!