Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Kaufman (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Paid time off

Service discounts

Life and disability insurance

Job summary

Stonebriar Auto Services, a Jiffy Lube Multicare location, seeks Guest Service Advisors (CSAs) for full-time or part-time roles. You will confer with guests to determine needed services, explain options, and ensure a safe, efficient, and positive service experience.

A valid driver's license is required; automotive service experience is a plus, not required. Benefits include competitive wages, service discounts, and full-time employees receive health, dental, optical insurance, life and

Qualifications

• Experience in guest-facing or automotive service environment preferred.
• Strong communication and interpersonal skills.
• Ability to determine services and explain options clearly.

Responsibilities

• Greet guests and determine or suggest diagnostic and mechanical services needed.
• Explain services and provide outstanding guest experience.
• Maintain safe, efficient operations and a fun working environment.

Skills

Customer service

Communication

Problem solving

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!