Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Siloam Springs (AR); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Service discount

Benefits package

Career growth opportunities

Job summary

Stonebriar Auto Services LLC, a Jiffy Lube Multicare location, is hiring Guest Service Advisors for full-time and part-time roles in Siloam Springs, Arkansas. You will greet guests, discuss needed preventive maintenance, and ensure a safe, friendly service experience.

A valid driver’s license is required; automotive experience is helpful but not required. We offer a competitive wage, discounts on services, and a benefits package including health, dental, optical, life and disability insurance,

Qualifications

• Greet guests and discuss needed preventive maintenance services.
• Ability to communicate service needs clearly to guests.
• A valid driver's license required; prior automotive service experience is a plus.

Responsibilities

• Greet guests and discuss needed preventive maintenance services.
• Ensure a safe, efficient, and friendly service environment.
• Assist in determining diagnostic and mechanical services for vehicles.

Skills

Guest service

Customer communication

Automotive knowledge

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!

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