Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Portage (MI); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Discount on services

No labor charge

Health insurance

Dental insurance

Optical insurance

Life and disability insurance

Paid time off

Résumé du poste

Stonebriar Auto Services LLC, a Jiffy Lube Multicare franchise in Portage, MI, is hiring for full-time and part-time Guest Service Advisor roles. You will greet guests, discuss needed diagnostic and mechanical services, and help schedule maintenance in a fast-paced, customer-focused environment.

A valid driver's license is required. Automotive service experience is preferred but not required, and a welcoming attitude is essential to joining our energetic team.

Qualifications

• Greet guests and assess service needs.
• Knowledge of basic automotive services is a plus.
• Must have current driver's license.

Responsabilités

• Confers with guests to determine diagnostic and mechanical services.
• Ensures safe and efficient service while delivering great guest experiences.
• Participates in a lively, team-oriented work environment.

Connaissances

Guest service

Communication

Driver's license

Description du poste

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.


• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.

Due to our growth, great career advancement opportunities are available too!