Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Rockford (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee discount on services

Job summary

Stonebriar Auto Services LLC seeks talented Guest Service Advisors for full-time and part-time roles at Jiffy Lube Multicare. You will confer with guests to determine needed services, ensuring safety and efficiency while delivering an outstanding experience.

A valid driver’s license is required, and prior auto service exposure is preferred. We offer competitive wages, generous discounts on Jiffy Lube services, and full-time benefits including PTO, health, dental, optical, life and disability

Qualifications

• Confer with guests to determine diagnostic and mechanical services.
• Provide outstanding guest service in a safe, efficient manner.
• High attention to safety and customer satisfaction.

Responsibilities

• Greet guests and assess service needs.
• Recommend diagnostic and maintenance services as appropriate.
• Assist in creating a positive, energetic work environment.

Skills

Guest service

Customer service

Valid driver’s license

Automotive environment

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!

We look forward to hearing from you!