Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Louisville (KY); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Service discounts

No labor charge

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisors at Jiffy Lube Multicare in Louisville, KY. The role involves conferring with guests to determine needed services and providing safe, efficient maintenance guidance while delivering exceptional guest service.

Bi-lingual preferred, a valid driver’s license is required, and automotive service experience is a plus but not mandatory. Full-time and part-time positions available with competitive wages and significant service discounts.

Qualifications

• Customer service oriented with no specific degree required.
• Bi-lingual preferred (e.g., English/Spanish) for guest interactions.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services.
• Ensures all work is performed in a safe and efficient manner while delivering outstanding guest service.
• Supports a fun and energetic working environment; maintaining a professional appearance and attitude.
• Requires a current and valid driver’s license.
• Previous automotive service experience is welcome but not required.

Skills

Guest service

Bi-Lingual ability

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (Bi-Lingual Preferred) (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!