Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; D'Iberville (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Service discount

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor positions at Jiffy Lube Multicare. The role involves conferring with guests to determine or suggest diagnostic and mechanical services, while ensuring safety and an outstanding guest service experience. A valid driver’s license is required.

Automotive service experience is welcome but not required. Full-time and part-time roles include competitive wages, service discounts, and benefits such as health, dental, and optical insurance,

Qualifications

• Must have a valid driver’s license.
• Experience in automotive service is preferred but not required.
• Strong customer service orientation and teamwork.
• Ability to communicate clearly with guests and coworkers.

Responsibilities

• Greet guests and determine or recommend services for vehicles.
• Explain services, pricing, and timelines to customers.
• Schedule appointments and coordinate with service technicians.
• Maintain a positive, safe, and energetic guest experience.

Skills

Guest service

Customer service

Communication

Interpersonal skills

Valid driver’s license

Job description

We’re seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America’s leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America’s fastest-growing Jiffy Lube franchise and we’re hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver’s license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!